Q: How do I change my property over if it is currently being managed by another agent?

Simple! If you currently have a property managed by another agent and you're not satisfied with the service you are getting and would like to change over to RENTAL EXPRESS all you have to do is fill out the 'Other agent termination letter' (under forms and documents), send a copy of that to us and also to your current managing agent, fill out a new management agreement with RENTAL EXPRESS and we will take care of everything else for you. We will organise for the tenant to be notified and for the keys to be collected from your managing agent. Everything else carries on as usual. Changing your managing agent could never be easier.

Q: How long will it take to find a tenant for my property?

This is a common one and there is no guarantee on how long it takes to rent a property however the better your property is presented, the more realistic the rental amount you are asking and the better the agent whose letting your property, the quicker it will rent out. At RENTAL EXPRESS we have among the lowest vacancy rates in the industry and generally we will have most properties rented inside 1 week of being placed on our rental list.

Q: What happens if my tenant doesn’t pay rent?

  Q: Is an agent's location important to their ability to manage my property?

One of the most common misconceptions about finding an agent to manage your property is that they need to be located in the neighbourhood. Long gone are the days when prospective tenants went from real estate agency to real estate agency looking for homes to rent in any given area. They simply don't have the time. Over 95% of all of our tenant enquiry now comes from the internet meaning that we can quickly and easily rent out properties in a very large geographic area. We can also very quickly assess rents in any given area to determine what the right amount of rent is for a particular property. At RENTAL EXPRESS we easily manage properties in over 100 different suburbs in Brisbane and all from 2 office locations.

Q: What do I do if I want to sell my property?

If we currently manage your property and you are looking to sell or even if we don't manage your property and you are looking to sell, your choice of agent is of critical importance in ensuring you get the best price in the sale. Many of our owners live interstate or out of the area and don't have relationships with selling agents in the area that their property is located in. We specialise in renting properties but do have a vast referral network so that we can easily put you on to the best agent to sell your home no matter what suburb it is located in. Just call us and will put you in touch with the right people. Our goal is that you get the very best return on your investment and that extends to ensuring that the best possible price is achieved when you want to sell.

Q: Do I need landlord’s insurance?

As with any insurance policy, it is not compulsory to have landlord insurance on your property however we strongly recommend that every investment property owner has a specific landlord insurance policy in place for their property. Landlord Insurance protects you in the event of a tenant not paying rent, departing the property early or damaging the property. It also includes public liability and limited cover for contents (eg floor coverings, curtains). For full policy details please refer to the Landlord Insurance Brochure on our website.

Q: How should I know what my property will rent for?

You will get the best indication of what rental amount you should be getting on your property by closely comparing it to other properties similar to yours that are currently being rented or have just been rented. The best way to do this is to either talk to your managing agent or just log on to realestate.com.au and look at what properties are for rent in your area. Apart from this, market forces will determine exactly what amount of rent you achieve. If you have a very popular property you will get more interest and subsequently a hgher rent. If you have a property that is less rentable, you will find it hard to command a premium rent. RENTAL EXPRESS employs skilled letting consultants who accompany all tenants on rental inspections, similar to a good real estate salesperson, to ensure that all tenants are made aware of the positive features of the property and hence are more likely to pay a higher rent.

Q: Do you have affiliations with other real estate agencies if I want to sell my property?

At Rental Express we specialise in managing investment property however we also understand that part of investing in property is buying and selling. That's why we've gone out of our way build affiliations with quality real estate agencies that can sell your property regardless of where it is in Australia. Being industry insiders we know which agents do a good job and which ones your should steer clear of, so don't do anything with out talking to us first. When you want to buy or sell a property call us directly and we'll put you in touch with the most suitable agent for the type of property you own, and the area it is in. Some of the agencies that we work with include (please note this list is not exhaustive)

Commercial Real Estate in Sydney - Tim Green Commercial is a leading commercial property agent with thousands of listings of offices for sale and lease; retail shops and cafes for sale and lease; medical suites for sale and lease; hotel and leisure properties; and also investment opportunities located in the Sydney CBD and city fringe.

Residential Sales in Brisbane - Vista Residential are an award winning inner city real estate agency employing a seriously professional group of top quality agents.