Rental Express are Brisbane's largest specialist residential property managers. We can manage your property regardless of where it is in Brisbane. To have us contact you about managing your Brisbane investment property, click the following link: Property Management in Brisbane.

How Does Rental Express Work...

At Rental Express we do things a little differently to other real estate agencies. You see, unlike most real estate agencies, we don't also sell houses, or insurance, or mortgages, instead we've been able to focus on perfecting the process of just one thing, manging your investment property.

At Rental Express we've analysed the work flows and responsibilities in property management and found that by breaking property management into four departments the key elements can be handled with optimum results. Team members are educated in specific property management tasks enabling them to provide a level of service not previously witnessed within the industry.

To Learn More About How We Manage Your Property Read On. Alternatively:

Click here to have us contact you about managing your investment property. 

To maximise the efficiency with which we manage your property we've broken it down into four areas...

The Leasing Team

It is in the leasing of property that Rental Express differs most from other real estate agencies. We believe that one of the most important parts of successful property management is securing the best possible tenant for your property in the quickest time for the highest rent.  For this reason we have a specific team of leasing consultants (effectively salespeople) who focus directly on renting your property, it's all they do, and as a result they get very good at it. It sounds simple and makes sense, yet many Brisbane Property Management businesses have one person do all the administration, chase rental payments, conduct routine inspections, negotiate with tenants, look after maintenance, do the accounting and also expect their staff to rent your property, to the best tenan at the highest possible price.

Further more unlike most brisbane property management companies who hand out keys to prospective tenants, we ensure all tenants are accompanied when viewing properties by our specialist leasing consultants. Aside from maximising the security and protection of your property, this procedure enables the leasing consultant to more accurately gauge the appropriateness of a tenant for your property and allow them to provide you with constructive feedback.

One of the biggest benefits of using Rental Express to manage your property is the amount of tenant enquiry we receive. You see becasue we manage more properties that just about anyone else in Brisbane, we have more signs, more offices, more rental lists distributed and more internet advertisements. Put simply this means more tenant enquiry.

Our leasing team maintains a rental register where prospective tenants are able to register their requirements and then be advised of new properties as they become available. This pro-active approach assists in reducing the vacancy time for your property.

Prospective tenants who submit an application to rent your property are thoroughly screened. Information including identification, previous rental history, employment history, income as well as personal and rental references are verified. Applicants must meet our stringent criteria before being accepted as a tenant.

When a tenant has been approved for your property they are required to attend a ‘sign-up appointment’ at our office. This appointment is between 30 minutes – 45 minutes in duration and allows our leasing consultants to meet with all parties to the tenancy and explain the tenants obligations and responsibilities under the agreement and our expectations of them during the tenancy. All this is done to ensure your new tenants are fully aware of how important it is to look after your property.

The Property Managers

The property managers are responsible for the day-to-day management of your Brisbane rental property.

At Rental Express our property managers job is to make your life easy. They are your main point of cantact, and also the main point of contact for your tenants. This means you only have to speak to one person to get all the answers you need. They are experienced, well trained property management professionals. What's more is that on average property managers at Rental Express earn more income, manage less properties per person and stay longer with us than almost any other brisbane property management company. Our philosophy is simple, a team of well paid experienced people will always provide a better service to our clients. And while that increases our costs, the return we get in new business from happy clients more than makes up for it.

The Accounts Team

This department handles all the paperwork and bill paying associated with each investment property. The team is responsible for the disbursement of all rental income, including depositing rent into your account, paying invoices, debiting rental payments directly from tenants’ accounts and preparing monthly and annual financial statements.

The accounts team is also responsible for the payment of any regular accounts you may elect us to pay including building and landlord protection insurance, body corporate fees and council rates.

If you have any questions relating to your monthly statements, invoices or other financial matters please discuss these with your property manager. If required your property manager will consult with our accounts team. This means you don't have to contact numerous different people to get the answers you want.